triadapublic.blogg.se - Send sms salesforce

SEND SMS SALESFORCE HOW TO

Let see how we can setup Twilloįirst steps is, we need to have a Twilio account set up. You can also build process builder (I know at some point of time, process builder will go away) or you can also use Apex classes.įirst setup is setup the Twilio. We will create a record triggered flow for this article.

Build the Salesforce solution to integrate Twilio.

We can send customized and automatic SMS from process builders, Flows, record pages and also from REST API.įor this article, I have picked up a very basic use case that once a case gets created in the salesforce org and the case priority is High, send an SMS alert to the contact of that case.īefore we get started on our solution, we need to perform following tasks to get the Twilio up and running and also connected with our salesforce org. There are numerous examples where we can use Twilio in salesforce.

Sending alert to the account manager when a case get escalated.

There can be very useful use cases where we can integrate Twilio with salesforce.

You can use this app and can integrate the power of Twilio with Salesforce. Twilio has a exclusive app for Salesforce. You can read more about Twilio at their official web site. It helps organizations and brands to have a better engagement and communication with users.

Twilio is a customer engagement platform.

SEND SMS SALESFORCE HOW TO

Join us and learn about how to configure Twilio in Salesforce and send SMS from Salesforce using Twilio. Combine the power of Salesforce and Twilio to send critical SMS alert from your salesforce Org.